Lambeth Cleaner Website Accessibility Statement

Lambeth Cleaner is committed to providing an accessible and inclusive online experience for everyone in the Lambeth Cleaner area, including people with disabilities. This accessibility statement explains the steps we take to make our website usable for as many people as possible, and how you can contact us if you have difficulty using any part of the site.

Our Accessibility Commitment

We aim to meet the Web Content Accessibility Guidelines version 2.1, level AA. These internationally recognised guidelines explain how to make web content more accessible for people with a wide range of access needs, including visual, hearing, motor and cognitive impairments.

Accessibility is an ongoing process. We regularly review our website as services, content and technology change, with a focus on providing accessible cleaning information and bookings for people living and working in Lambeth and the surrounding area.

Screen Reader Support

The Lambeth Cleaner website is designed to work with modern screen readers and assistive technologies. We use clear headings, descriptive page titles and meaningful text for links and buttons so that people using screen readers can understand and navigate our pages more easily.

Images that contain important information include alternative text where possible, so screen reader users can receive an equivalent description. We avoid using images of text whenever we can, and we aim to ensure that essential information about our cleaning services in the Lambeth Cleaner area is available in text form.

Keyboard Navigation

Our website can be navigated using a keyboard without the need for a mouse. You should be able to move through interactive elements such as menus, forms and buttons using the Tab, Shift plus Tab and Enter or Space keys.

We aim to provide a visible focus indicator, so it is clear which element is selected when you tab through a page. Interactive components are structured to follow a logical order, helping users who rely on keyboard navigation to move efficiently through our cleaning service information and booking options.

Readable and Understandable Content

We work to keep our written content clear, concise and easy to understand. We avoid unnecessary jargon and explain cleaning options, prices and service areas in straightforward language. Headings and subheadings are used to break up longer pages, allowing users to scan for relevant information about Lambeth Cleaner services.

Where we use forms, such as booking or enquiry forms, we provide labels and instructions to help you complete and submit them successfully. Error messages aim to be specific and informative so you can correct any issues quickly.

Compatibility and Supported Technologies

The Lambeth Cleaner website is designed to work with current versions of major web browsers on desktop, tablet and mobile devices. We support common operating system settings, such as zoom and preferred colours, so you can adjust your browser to suit your needs.

Some older browsers or devices may not fully support all accessibility features. Where possible, we encourage users to keep their browser and assistive technologies up to date for the best experience.

Limitations and Ongoing Improvements

We recognise that not every part of our website may yet meet WCAG 2.1 AA standards. Some historic content or third party tools integrated into the site may be harder to adapt. We are working to identify and fix these issues as part of our regular accessibility reviews.

If you experience any difficulty accessing information about our cleaning services in the Lambeth Cleaner area, please let us know so that we can investigate and improve.

Contact for Accessibility Requests

Your feedback is important in helping us improve accessibility. If you have accessibility needs that are not being met on our website, or if you need information about Lambeth Cleaner services in a different format, you can contact us using the contact form on our website.

When you contact us, please tell us which page you were using, what you were trying to do and what went wrong. We will review your request, respond within a reasonable time and work with you to provide accessible information or support wherever possible.

We are committed to making Lambeth Cleaner services accessible to all current and future customers in the Lambeth Cleaner area and to continually improving our website to support inclusive access.